Introduction
Slate Heath respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect
We may collect the following types of information:
- Contact details such as your name and email address when you submit enquiry forms
- Information about your property and project requirements that you share with us
- Technical data including your IP address, browser type, and device information collected automatically when you visit our website
- Cookie data as described in our Cookie Policy
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested consultations
- Prepare quotes and project proposals tailored to your needs
- Improve our website functionality and user experience
- Analyse website traffic patterns to enhance our services
- Comply with legal obligations and protect our legitimate interests
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data with:
- Service providers who assist us in operating our website and delivering services, bound by confidentiality agreements
- Professional advisors such as lawyers and accountants when necessary
- Regulatory authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for three years following the last interaction.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 42 Greenway Road, Rosebank, Johannesburg 2196, South Africa